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Insights

Insights on decision quality under uncertainty.

Perspectives and practice on decision quality, strategy, AI-era managerial judgment, transformation, and innovation.

Innovation is a set of behaviours, not a personality

To see what kind of innovator you are, try our free, 8–10 minute Innovation Style & Discovery Skills Audit: you will get a discovery-capability score (out of 100), your innovation style, a combined innovator profile, and the program direction that fits you best.

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If the outcome of a decision is bad, does that mean the decision itself was necessarily bad?

A weak decision can produce a good outcome. Assumptions were not tested, risks were underestimated, and alternatives were only superficially considered. But the timing worked out well. The market grew. A competitor made a mistake. Since the outcome was good, the process is not questioned.

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Not all decisions deserve the same process

Organizations that make decisions well are not necessarily better at analysis. They are often better at matching the process to the decision itself.

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You Can't Improve Decision Quality Without Measuring It: The New Executive Decision Audit

In most organizations, performance problems trace back to poorly structured decision mechanisms — not individual capability.

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How Employee Training Frees Up Your Managers

Research shows employee training raises the productivity not only of the trainee, but of their manager too.

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Shared Information Bias in Group Decisions: Why the Best Decisions Keep Slipping Away

Shared information bias makes groups repeat what everyone already knows while critical minority insights go unheard — lowering decision quality.

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